2016-11-23
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 Problem  | 
 Possible Causes  | 
 Solutions  | 
| 
 Light color, low sensitivity  | 
 1. Long transportation time with high temperature.  | 
 Shorter transportation time, pack the kit with foam box and ice bags.  | 
| 
 2. Without fully equilibration of the kit to room temperature before use.  | 
 Bring all reagents to room temperature (25°C) before use.  | |
| 
 3. Incubator temperature less than 37°C.  | 
 Make sure the steady Incubator temperature.  | |
| 
 4. Insufficient incubation time.  | 
 Accurate timing.  | |
| 
 5. Incorrect washing process.  | 
 See washing procedure in the manual, The wash procedure is critical.  | |
| 
 6. Insufficient fluid absorption of pipette, too much water or uncleanness inside of suction nozzle.  | 
 Adjust pipette, use clean suction nozzle matching with pipette tightly, dispose suction nozzle after use.  | |
| 
 7. Distilled Water contamination.  | 
 Use fresh qualified distilled water.  | |
| 
 8. Insufficient substrate working time.  | 
 Accurate timing.  | |
| 
 9. low concentration in HRP or detection antibody.  | 
 Raise content of Avidin-HRP and detection antibody.  | |
| 
 High background  | 
 1. Insufficient washing.  | 
 Prepare Wash Concentrate accurately. See washing procedure in the manual, The wash procedure is critical.  | 
| 
 2. Sample contamination.  | 
 Collect fresh sample or store at low temperature to avoid pollution.  | |
| 
 3. Incubator temperature higher than 37°C or too long reaction time.  | 
 Adjust Incubator temperature, Accurate timing.  | |
| 
 4. Reuse suction nozzle, Insufficient washing or disinfecting.  | 
 Dispose suction nozzle after use.  | |
| 
 5. Distilled Water contamination.  | 
 Use fresh distilled water.  | |
| 
 6. Mix reagents like enzyme.  | 
 Do not mix reagents from different batches.  | |
| 
 7. Too many samples cause long addition time and reaction time.  | 
 Control of reaction time to avoid adding too many samples once.  | |
| 
 8. Insufficient sealing cause unspecific adsorption.  | 
 Extend sealing time.  | |
| 
 9. High concentration in HRP or detection antibody, Insufficient washing.  | 
 Reduce content of Avidin-HRP and detection antibody.  | |
| 
 Poor reproducibility  | 
 1. Variations in samples quantity and addition time.  | 
 Controlling of addition time.  | 
| 
 2. Variations in Incubation time, washing methods and operators.  | 
 Make the same experiment condition.  | |
| 
 3. Variations in Sample addition.  | 
 Samples should be mix well before diluting, use the same transferpettor and set suction nozzle tightly.  | |
| 
 Whiteboard  | 
 1. Substrate deteriorated.  | 
 Replace new substrate.  | 
| 
 2. Wash Solution error.  | 
 See Dilution ratio in the manual.  | |
| 
 3. Miss Enzyme conjugate.  | 
 Do not miss Enzyme conjugate.  | |
| 
 4. Mistake stop solution for wash buffer or substrate.  | 
 Check the labels of each reagent carefully.  | |
| 
 5. Process sequence error.  | 
 Make sure the correct process sequence in the manual.  | 
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